BILLING POLICY

The price you will be charged for the order will be the total amount shown in the shopping cart when checking out, that will be the puzzle price plus the shipping fee. We process payments through paypal only at this time and don't store customer's payment information anywhere. Your transaction will be 100% safe and secure with us at Music Nerd Tees.

SHIPPING POLICY

All orders are processed and shipped out within 2-3 business days after your payment is received. Once it has been shipped out it will take 3-8 business days for delivery within North American and 7-20 business days elsewhere. US/International orders are shipped by USPS and Canadian orders are shipped by Canada Post and USPS. At this time we only provide tracking for orders being shipped to the US. For tracking please check the link in the email confirmation that was sent to you.

RETURN & REFUND POLICY

If there is an error or defect with your order please contact us right away and we will be happy to send out a replacement for it. We can only offer a 100% refund or exchange for defective orders because all puzzles are made to order. We can take back puzzles that you simply want to return with a $7 restocking fee.
 

For return address information please contact us by email at musicnerdtees@gmail.com as different products are shipped from different warehouses. Upon receipt, Music Nerd Tees will refund your purchase.